Explain a Mistake to Your Manager
Own the mistake clearly and show you have a plan to fix or prevent it.
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Employees
Individual contributors
Recommended tone
Professional
How to use this template
Open Response Generator, describe your real situation using the example below as a guide, and the professional tone is pre-selected for you. Review the draft before sending — nothing is sent automatically.
Example
“Accidentally sent a draft pricing file to a client before it was finalized.”
Hi [Manager],\n\nI need to flag something: I accidentally sent an unfinished pricing draft to [Client] instead of the final version. They may have seen numbers that aren't final.\n\nI'm following up with the client directly to clarify, and I'm adding a final-check step to my send process so this doesn't happen again. Let me know if you'd like to be involved in the client follow-up.
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