FAQ
Questions before you start?
Here are the essentials about how ResponsiveMe works.
What is ResponsiveMe?
An AI-assisted business platform, not just a writing tool: professional response drafting, Excel Studio for spreadsheets, BI Studio for dashboards and reports, Automation Studio for recurring workflows, and a workspace-aware AI Assistant that ties them together.
Who is ResponsiveMe for?
Individuals and teams who write a lot of professional messages and also need spreadsheets, reporting, and repeatable workflows in one place instead of switching between separate tools.
What's included in the Free plan?
Response Generator and Excel Studio, genuinely usable for free — not a limited trial. BI Studio, Automation Studio, Intelligence, People, Decisions, Company Memory, and Marketplace Modules require a paid plan (Pro, Team, or Enterprise).
Does ResponsiveMe include Excel?
Yes — Excel Studio is a real spreadsheet environment built into the product (workbooks, worksheets, formulas, formatting, import/export), with an AI assistant that can generate, explain, and correct formulas.
What is BI Studio?
A dashboard and reporting workspace that pulls from your internal ResponsiveMe data, Excel Studio workbooks, or an existing Power BI dataset, with deterministic trend/anomaly detection and an optional AI-written executive summary.
What can Automation Studio do?
Build visual workflows triggered manually, on a schedule, or by API call — with retries, execution history, and incident tracking if a run fails.
How does ResponsiveMe AI work?
It's a context-aware assistant available from any page, plus focused AI actions inside each tool (like formula help in Excel Studio or dashboard summaries in BI Studio) — not a separate, generic chatbot bolted on top.
Can teams collaborate?
Yes — shared workspaces, per-seat team plans, and role-based access so a team can work from the same data without stepping on each other.
How are workspaces isolated?
Row-level security is enforced at the database, not just in application code — every record is scoped to the workspace it belongs to.
Does ResponsiveMe write my messages for me?
No. It creates drafts that you review, edit, copy, and send through your own email or messaging service.
Will it invent facts?
The writing engine is instructed not to invent names, dates, policies, promises, achievements, or completed actions. You should still verify every important fact before sending.
Which languages are supported?
The generator can match the language of your input or produce English, Arabic, Spanish, French, or German through the additional options.
Can I save and revisit responses?
Yes. Signed-in users can save drafts and access completed responses from the Dashboard.
What happens when I reach my limit?
You can wait for the next usage period or upgrade from the Pricing page. A failed attempt is designed not to consume an AI Credit.
Should I enter confidential information?
Avoid passwords, payment information, government identifiers, health records, or highly sensitive company information. Use only the context needed to write the response.
Can I cancel a subscription?
Recurring subscriptions can be managed through the Paddle billing portal available in Dashboard → Billing.
What happens when my subscription expires?
Your account reverts to the Free plan: Response Generator and Excel Studio keep working, and nothing is deleted, but Pro-only tools like BI Studio and Automation Studio become locked until you resubscribe.
Still need help?
Contact support →