Why did my AI Credits go down?

AI Credits are only ever consumed by an action you initiated -- generating a response, analyzing a spreadsheet, asking BI Studio a question, an AI step inside an automation, and similar actions. See "How AI Credits work" for the full list of what does and does not consume a credit. If your balance is lower than expected, check your AI Credits page: it shows a recent credit history you can review line by line, including which tool each charge came from and its timestamp. If you believe a charge is wrong (for example, an action failed but still charged), contact support with the approximate time it happened -- do not include any document content or message text in your report.